What to do if: Your Basement Floods

Basement floods can cause costly problems that can lead to damage of your personal property, health concerns and even weaken the integrity of your house. If you detect water coming into your basement here are some steps you can take to handle the situation.

Things you can do:

  • Determine the source of the water, if water is backing up from your building drain, DO NOT flush the toilet, run the washing machine, the dishwasher or turn on any taps – this will only create further flooding. You should call a plumber immediately.
  • If water is widespread and there is serious damage, it is suggested that you:
  • Notify your Gamble Insurance broker promptly so they can schedule to have an assessment done. After hours call the 24 hour Gamble Insurance Emergency Line at 888-224-5677.
  • Make a written list of all property that is damaged.
  • Note which property is permanently damaged (i.e. won’t be usable after being properly dried).
  • Take photos to document the water spread and the wet property.